Frequently Asked Questions
What is PestTrace pest control compliance software?⌄
PestTrace is a web-based compliance logbook for pest control companies in the UK and internationally. Owners manage teams and exports from a business dashboard; technicians record jobs, photos, and signatures in the field.
How do business admins and technicians sign in differently?⌄
Business admins use email and password for the full company dashboard. Technicians invited by their company sign in with a one-time code sent to their email — safer for field staff and no shared passwords.
Does PestTrace help with Rodenticide Stewardship and audits?⌄
Yes. You can maintain structured job history, treatment details, follow-ups, and export reports suitable for client proof and regulatory audits, including stewardship-style record keeping.
What happens after my 7-day free trial?⌄
You'll be prompted to add payment details before the trial ends. Plans start from £25/month for Pro; cancel anytime from the dashboard.
Can I cancel anytime?⌄
Yes. Cancel from your billing settings in the app. There are no long-term contracts.
Do technicians need to install an app?⌄
No download required. PestTrace runs in the browser and can be installed as a PWA on phones for quick access on site.