Frequently Asked Questions

What is PestTrace pest control compliance software?
PestTrace is a web-based compliance logbook for pest control companies in the UK and internationally. Owners manage teams and exports from a business dashboard; technicians record jobs, photos, and signatures in the field.
How do business admins and technicians sign in differently?
Business admins use email and password for the full company dashboard. Technicians invited by their company sign in with a one-time code sent to their email — safer for field staff and no shared passwords.
Does PestTrace help with Rodenticide Stewardship and audits?
Yes. You can maintain structured job history, treatment details, follow-ups, and export reports suitable for client proof and regulatory audits, including stewardship-style record keeping.
What happens after my 7-day free trial?
You'll be prompted to add payment details before the trial ends. Plans start from £25/month for Pro; cancel anytime from the dashboard.
Can I cancel anytime?
Yes. Cancel from your billing settings in the app. There are no long-term contracts.
Do technicians need to install an app?
No download required. PestTrace runs in the browser and can be installed as a PWA on phones for quick access on site.